.page-contact {
  --ct-ink-soft: #3a3d43;
  --ct-gap: 16px;
}

.page-contact .ct-crumb-sep {
  color: var(--sx-gray);
  margin: 0 8px;
  font-size: 14px;
}

/* ---------- 首屏 ---------- */
.page-contact .ct-hero {
  position: relative;
  overflow: hidden;
  padding-top: 24px;
  padding-bottom: 32px;
}

.page-contact .ct-hero::after {
  content: "";
  position: absolute;
  top: -90px;
  right: -110px;
  width: 300px;
  height: 300px;
  border-radius: 50%;
  background: radial-gradient(circle at 34% 34%, rgba(201, 162, 39, 0.20), rgba(193, 39, 45, 0.10) 58%, transparent 74%);
  pointer-events: none;
}

.page-contact .ct-hero__title {
  font-family: var(--sx-serif);
  font-size: 34px;
  line-height: 1.2;
  letter-spacing: 0.01em;
  margin: 14px 0 0;
  max-width: 15em;
  color: var(--sx-ink);
}

.page-contact .ct-hero__lead {
  margin: 18px 0 0;
  max-width: 640px;
  font-size: 16px;
  line-height: 1.78;
  color: var(--ct-ink-soft);
}

.page-contact .ct-hero__tags {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 24px;
}

/* ---------- 三种联系方式 ---------- */
.page-contact .ct-channels {
  padding-top: 8px;
}

.page-contact .ct-channels__figure {
  margin: 0 0 36px;
}

.page-contact .ct-channels__head {
  font-family: var(--sx-serif);
  font-size: 24px;
  line-height: 1.35;
  margin: 0 0 20px;
  color: var(--sx-ink);
}

.page-contact .ct-channels__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: var(--ct-gap);
}

.page-contact .ct-channel {
  position: relative;
  background: var(--sx-cream);
  border-radius: var(--sx-r-md);
  border-top: 3px solid var(--sx-red);
  padding: 26px 22px 26px;
  transition: transform 200ms ease, box-shadow 200ms ease;
}

.page-contact .ct-channel:hover {
  transform: translateY(-3px);
  box-shadow: 0 18px 34px -24px rgba(22, 23, 27, 0.45);
}

.page-contact .ct-channel--mail { border-top-color: var(--sx-red); }
.page-contact .ct-channel--phone { border-top-color: var(--sx-gold); }
.page-contact .ct-channel--place { border-top-color: var(--sx-celadon); }

.page-contact .ct-channel__icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 42px;
  height: 42px;
  border-radius: var(--sx-pill);
  background: rgba(201, 162, 39, 0.16);
  color: var(--sx-red);
}

.page-contact .ct-channel--place .ct-channel__icon {
  color: var(--sx-celadon);
  background: rgba(31, 95, 85, 0.12);
}

.page-contact .ct-channel__icon svg {
  width: 22px;
  height: 22px;
  display: block;
}

.page-contact .ct-channel__name {
  font-family: var(--sx-serif);
  font-size: 17px;
  font-weight: 600;
  margin: 16px 0 0;
  color: var(--sx-ink);
  letter-spacing: 0.04em;
}

.page-contact .ct-channel__value {
  margin: 10px 0 0;
  font-size: 18px;
  font-weight: 700;
  line-height: 1.5;
  color: var(--sx-red);
  word-break: break-word;
  font-variant-numeric: tabular-nums;
}

.page-contact .ct-channel--phone .ct-channel__value {
  color: var(--sx-ink);
}

.page-contact .ct-channel--place .ct-channel__value {
  color: var(--sx-celadon);
  font-size: 16px;
  line-height: 1.65;
}

.page-contact .ct-channel__use {
  margin: 12px 0 0;
  font-size: 15px;
  line-height: 1.75;
  color: var(--sx-gray);
}

/* ---------- 服务时间 ---------- */
.page-contact .ct-hours {
  background: var(--sx-celadon-soft);
  border-radius: var(--sx-r-lg);
  margin-top: 8px;
}

.page-contact .ct-hours__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 32px;
  align-items: start;
}

.page-contact .ct-hours__text {
  margin: 16px 0 0;
  font-size: 16px;
  line-height: 1.8;
  color: var(--ct-ink-soft);
  max-width: 560px;
}

.page-contact .ct-hours__facts {
  list-style: none;
  margin: 26px 0 0;
  padding: 0;
  border-top: 1px solid rgba(31, 95, 85, 0.22);
}

.page-contact .ct-hours__facts li {
  display: grid;
  grid-template-columns: 1fr;
  gap: 4px;
  padding: 16px 0;
  border-bottom: 1px solid rgba(31, 95, 85, 0.22);
}

.page-contact .ct-hours__facts strong {
  font-size: 16px;
  color: var(--sx-celadon);
  font-variant-numeric: tabular-nums;
  letter-spacing: 0.02em;
}

.page-contact .ct-hours__facts span {
  font-size: 15px;
  line-height: 1.7;
  color: var(--ct-ink-soft);
}

.page-contact .ct-hours__aside {
  background: var(--sx-cream);
  border-radius: var(--sx-r-md);
  padding: 26px 22px;
}

.page-contact .ct-hours__aside-title {
  margin: 0 0 20px;
  font-family: var(--sx-serif);
  font-size: 16px;
  letter-spacing: 0.06em;
  color: var(--sx-ink);
}

.page-contact .ct-scale {
  position: relative;
  padding-top: 46px;
  outline: none;
}

.page-contact .ct-scale::after {
  content: "9:00 — 18:00 有人值守";
  position: absolute;
  top: 0;
  left: 56.25%;
  transform: translateX(-50%) translateY(4px);
  white-space: nowrap;
  font-size: 13px;
  letter-spacing: 0.04em;
  padding: 5px 12px;
  border-radius: var(--sx-pill);
  background: var(--sx-ink);
  color: var(--sx-cream);
  opacity: 0;
  pointer-events: none;
  transition: opacity 200ms ease, transform 200ms ease;
}

.page-contact .ct-scale:hover::after,
.page-contact .ct-scale:focus-visible::after {
  opacity: 1;
  transform: translateX(-50%) translateY(0);
}

.page-contact .ct-scale__bar {
  position: relative;
  height: 16px;
  border-radius: var(--sx-pill);
  background: repeating-linear-gradient(
    90deg,
    rgba(22, 23, 27, 0.08) 0,
    rgba(22, 23, 27, 0.08) 4.1%,
    rgba(22, 23, 27, 0.03) 4.1%,
    rgba(22, 23, 27, 0.03) 8.33%
  );
  overflow: hidden;
}

.page-contact .ct-scale__window {
  position: absolute;
  top: 0;
  bottom: 0;
  left: 37.5%;
  width: 37.5%;
  border-radius: var(--sx-pill);
  background: linear-gradient(90deg, var(--sx-red), var(--sx-wine));
}

.page-contact .ct-scale__ticks {
  display: flex;
  justify-content: space-between;
  margin-top: 10px;
  font-size: 13px;
  color: var(--sx-gray);
  font-variant-numeric: tabular-nums;
}

.page-contact .ct-hours__aside-note {
  margin: 22px 0 0;
  font-size: 14px;
  line-height: 1.7;
  color: var(--sx-gray);
}

/* ---------- 受理范围 ---------- */
.page-contact .ct-scope__list {
  list-style: none;
  margin: 34px 0 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
}

.page-contact .ct-scope__item {
  display: grid;
  grid-template-columns: 48px 1fr;
  gap: 0 12px;
  padding: 22px 0;
  border-bottom: 1px solid var(--sx-line);
}

.page-contact .ct-scope__item:first-child {
  border-top: 1px solid var(--sx-line);
}

.page-contact .ct-scope__num {
  font-family: var(--sx-serif);
  font-size: 22px;
  line-height: 1.35;
  color: var(--sx-red);
  font-variant-numeric: tabular-nums;
}

.page-contact .ct-scope__title {
  margin: 0;
  font-family: var(--sx-serif);
  font-size: 18px;
  font-weight: 600;
  color: var(--sx-ink);
}

.page-contact .ct-scope__text {
  margin: 8px 0 0;
  font-size: 15px;
  line-height: 1.78;
  color: var(--sx-gray);
}

/* ---------- 反馈提交要点 ---------- */
.page-contact .ct-brief {
  background: var(--sx-cream);
}

.page-contact .ct-brief__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 28px;
  margin-top: 32px;
}

.page-contact .ct-brief__list {
  border-top: 1px solid var(--sx-line-strong);
}

.page-contact .ct-check {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  padding: 16px 0;
  border-bottom: 1px dashed var(--sx-line-strong);
  cursor: pointer;
}

.page-contact .ct-check input {
  appearance: none;
  -webkit-appearance: none;
  flex: 0 0 auto;
  width: 22px;
  height: 22px;
  margin: 1px 0 0;
  border: 1.5px solid var(--sx-line-strong);
  border-radius: 7px;
  background: #fff;
  position: relative;
  transition: background 180ms ease, border-color 180ms ease;
}

.page-contact .ct-check input:checked {
  background: var(--sx-red);
  border-color: var(--sx-red);
}

.page-contact .ct-check input:checked::after {
  content: "";
  position: absolute;
  left: 7px;
  top: 2px;
  width: 6px;
  height: 11px;
  border: solid #fff;
  border-width: 0 2px 2px 0;
  transform: rotate(45deg);
}

.page-contact .ct-check input:focus-visible {
  outline: 2px solid var(--sx-gold);
  outline-offset: 2px;
}

.page-contact .ct-check__text {
  font-size: 15px;
  line-height: 1.78;
  color: var(--sx-gray);
}

.page-contact .ct-check__text strong {
  display: block;
  font-size: 16px;
  color: var(--sx-ink);
  margin-bottom: 2px;
}

.page-contact .ct-template {
  background: var(--sx-celadon-soft);
  border-radius: var(--sx-r-md);
  padding: 26px 22px;
  border-left: 3px solid var(--sx-celadon);
}

.page-contact .ct-template__label {
  margin: 0 0 16px;
  font-family: var(--sx-serif);
  font-size: 17px;
  letter-spacing: 0.04em;
  color: var(--sx-celadon);
}

.page-contact .ct-template__lines p {
  margin: 0 0 10px;
  padding-left: 16px;
  position: relative;
  font-size: 14.5px;
  line-height: 1.7;
  color: var(--ct-ink-soft);
}

.page-contact .ct-template__lines p::before {
  content: "";
  position: absolute;
  left: 0;
  top: 11px;
  width: 6px;
  height: 1px;
  background: var(--sx-gold);
}

.page-contact .ct-template__foot {
  margin: 18px 0 0;
  font-size: 14px;
  color: var(--sx-gray);
}

/* ---------- 处理流程 ---------- */
.page-contact .ct-flow__figure {
  margin: 34px 0 8px;
}

.page-contact .ct-steps {
  list-style: none;
  margin: 34px 0 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 28px;
}

.page-contact .ct-steps__num {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 40px;
  height: 40px;
  border-radius: var(--sx-pill);
  background: var(--sx-red);
  color: var(--sx-cream);
  font-size: 15px;
  font-weight: 700;
  font-variant-numeric: tabular-nums;
}

.page-contact .ct-steps__title {
  margin: 14px 0 0;
  font-family: var(--sx-serif);
  font-size: 18px;
  font-weight: 600;
  color: var(--sx-ink);
}

.page-contact .ct-steps__text {
  margin: 8px 0 0;
  font-size: 15px;
  line-height: 1.78;
  color: var(--sx-gray);
}

.page-contact .ct-flow__more {
  margin-top: 38px;
}

/* ---------- 自查入口 ---------- */
.page-contact .ct-back {
  padding-bottom: 72px;
}

.page-contact .ct-back__inner {
  background: var(--sx-ink);
  border-radius: var(--sx-r-lg);
  padding: 38px 24px 34px;
  position: relative;
  overflow: hidden;
}

.page-contact .ct-back__inner::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 4px;
  background: linear-gradient(90deg, var(--sx-wine) 0 33%, var(--sx-red) 33% 66%, var(--sx-gold) 66% 100%);
}

.page-contact .ct-back__eyebrow {
  margin: 0;
  font-size: 13px;
  letter-spacing: 0.18em;
  color: var(--sx-gold);
}

.page-contact .ct-back__title {
  margin: 14px 0 0;
  font-family: var(--sx-serif);
  font-size: 26px;
  line-height: 1.32;
  color: var(--sx-cream);
  max-width: 16em;
}

.page-contact .ct-back__lead {
  margin: 16px 0 0;
  font-size: 16px;
  line-height: 1.8;
  color: var(--sx-on-dark);
  max-width: 600px;
}

.page-contact .ct-back__links {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 26px;
}

.page-contact .ct-back__meta {
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin-top: 28px;
  padding-top: 22px;
  border-top: 1px solid rgba(251, 247, 242, 0.16);
}

.page-contact .ct-back__meta a {
  font-size: 14.5px;
  color: var(--sx-gold-soft);
  text-decoration: none;
  width: fit-content;
  border-bottom: 1px solid transparent;
  transition: border-color 180ms ease, color 180ms ease;
}

.page-contact .ct-back__meta a:hover,
.page-contact .ct-back__meta a:focus-visible {
  color: var(--sx-cream);
  border-bottom-color: var(--sx-gold);
}

@media (prefers-reduced-motion: reduce) {
  .page-contact .ct-channel,
  .page-contact .ct-scale::after,
  .page-contact .ct-back__meta a {
    transition: none;
  }
  .page-contact .ct-channel:hover {
    transform: none;
  }
}

/* ---------- 平板 ---------- */
@media (min-width: 700px) {
  .page-contact .ct-hero {
    padding-top: 40px;
    padding-bottom: 44px;
  }

  .page-contact .ct-hero__title {
    font-size: 46px;
  }

  .page-contact .ct-hero__lead {
    font-size: 17px;
  }

  .page-contact .ct-hours__grid {
    grid-template-columns: 1fr 1fr;
    gap: 40px;
    align-items: center;
  }

  .page-contact .ct-hours__facts li {
    grid-template-columns: 150px 1fr;
    align-items: baseline;
    gap: 16px;
  }

  .page-contact .ct-brief__grid {
    grid-template-columns: 1.4fr 1fr;
    gap: 40px;
    align-items: start;
  }

  .page-contact .ct-template {
    padding: 30px 26px;
    position: sticky;
    top: 120px;
  }

  .page-contact .ct-back__inner {
    padding: 48px 44px 44px;
  }

  .page-contact .ct-back__title {
    font-size: 34px;
  }

  .page-contact .ct-back__meta {
    flex-direction: row;
    flex-wrap: wrap;
    gap: 28px;
  }
}

/* ---------- 桌面 ---------- */
@media (min-width: 960px) {
  .page-contact .ct-channels__grid {
    grid-template-columns: repeat(3, 1fr);
    gap: 22px;
  }

  .page-contact .ct-channels__head {
    font-size: 28px;
  }

  .page-contact .ct-channel {
    padding: 30px 26px 30px;
  }

  .page-contact .ct-scope__list {
    grid-template-columns: 1fr 1fr;
    column-gap: 56px;
    margin-top: 40px;
  }

  .page-contact .ct-scope__item:nth-child(2) {
    border-top: 1px solid var(--sx-line);
  }

  .page-contact .ct-steps {
    grid-template-columns: repeat(4, 1fr);
    gap: 0;
    margin-top: 42px;
  }

  .page-contact .ct-steps__item {
    position: relative;
    padding: 0 22px 0 0;
  }

  .page-contact .ct-steps__item::after {
    content: "";
    position: absolute;
    top: 20px;
    left: 46px;
    right: 4px;
    height: 1px;
    background: var(--sx-gold);
    opacity: 0.55;
  }

  .page-contact .ct-steps__item:last-child::after {
    display: none;
  }

  .page-contact .ct-steps__num {
    position: relative;
    z-index: 1;
  }

  .page-contact .ct-back__inner {
    padding: 60px 56px 52px;
  }

  .page-contact .ct-back__title {
    font-size: 38px;
  }
}

@media (min-width: 1100px) {
  .page-contact .ct-hero__title {
    font-size: 56px;
  }

  .page-contact .ct-hero__lead {
    font-size: 18px;
    max-width: 680px;
  }

  .page-contact .ct-hours {
    border-radius: var(--sx-r-lg);
  }
}